WinJur 2010

FAQ - Frequently asked questions


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General:

Which Microsoft Office Versions are supported?
  • Microsoft Office 2003
  • Microsoft Office 2007
  • Microsoft Office 2010 (32-bit) 

To use the WinYou Law "Document Control Center" and automatically create documents and document versions, Microsoft Word (2003, 2007 or 2010) must be installed.

To use the WinYou Law "Send Documents with Email" Function or Drag&Drop with EMails and Attachments, Microsoft Outlook (2003, 2007 or 2010) must be installed.

What operating systems does WinYou Law run on?
  • Windows XP
  • Windows Vista (32-bit or 64-bit)
  • Windows 7 (32-bit or 64-bit)
What is the difference between the different WinYou Law Editions?
WinYou Law Personal and Workgroup Editions use a Microsoft Access database format (mdb) for their database (Access must not be installed).
The Personal Edition is for one user, the Workgroup Edition for up to 5 users in a network.

WinYou Law Professional and Enterprise Editions use a Microsoft SQL-Server for their database server. WinYou Law is then a full client/server application, running at optimized speed and reduced network traffic (and delegating most of the work to the SQL Server).

More detailed information about the different editions of WinYou Law:
Do I have to reinstall WinYou Law after ordering?
No, when you receive a valid license (registration keys), the free trial version will convert automatically into a full version of WinYou Law and all your addresses / contacts and clients / matters will be preserved.
How long is the free trial version valid?
There is no time limit on the free trial! The trial version is the full working version but will restrict the number of records read (Projects, Contacts etc.). After registration and entry of the License Keys, these limits are removed.
How can I get support?
WinYou Law Personal and Workgroup Edition customers have free support via Email for WinYou Law issues.

We offer the personal and workgroup editions of WinYou Law solely as internet downloads, and thus we handle all support and pre-sales inquiries via email.
This allows us to keep our prices reasonable!

Don't hesitate to contact us:

WinYou Law is being improved constantly in response to users' comments. Your feedback will be highly valued.
Why is the developers doing the support themselves?
The more technical questions will always land at our desk anyway and the other questions mostly give us input for further improvements or optimizing (who wants to answer the same questions over and over again?). Therefore our customers are in fact the developers of WinYou Law. With our free email support we can better plan our time and save costs for a call center giving our product a great cost/performance advantage. And the pre-sales inquiries are really interesting!
Who is behind JL Inc.?
We are a small company specialized on the development of WinYou Law, our modern solution for practice management and administration. Our small company size allows us to react faster, and we are more flexible to implement new features and functions in WinYou Law. We do have a lot of experience within the law firm administration.

We are mostly engineers and developers, i.e. more technically oriented, but we love nice, simplified, clever and easy-to-use design. We love our work, WinYou Law is our passion, and our customers are our partners (and we are a little proud of our WinYou Law).
Our Goals?
We believe it is possible to create practice management software for your administration and law firms that:
  • is easy to use without the need of reading the manual first
  • have all important information at your fingertips
  • offer the functionality that you expect in a law firm in an all-in-one program
  • have a nice, responsive design
  • have full control over data and documents
  • integrate with existing used programs (like Word, Excel, Outlook…)
  • have affordable, transparent costs
  • installation and setup should be done by the non-technical user himself
New Ideas?
  • Hierarchical view of clients / matters / projects (works like windows explorer with unlimited levels)
  • Separated view of clients and contacts (You can link the same address or contact to different projects)
  • Work Screen giving you important information at your fingertips and allows you to do anything directly
  • User interface: we liked (and our customers too) the new Microsoft menu bars (ribbon) in Word 2007, so we implemented that too. And it has one large advantage: all commands or functions are available in the WinYou Law menu bar under different tabs (accordingly to the tasks in a law firm) eliminating a lot of buttons etc.
  • Drag & Drop: If you can drag a document (or email) in windows explorer or outlook, then you can also drag it to (and from) WinYou Law
  • Document creation allowing you to use your own word templates

Word:

Can not create a Bill: Word Macros are disabled?
If you are trying to create a bill from WinYou Law Free Trial but getting an error message from Word saying that macros in this project are disabled: You can enable the Word Macros from WinYou Law billing templates using the instructions found here:   
Can I add my own Word templates or change the existing templates?
Yes, just open the template in Microsoft Word and change it there. You will find the Templates in My Documents\WinYou Law Folder:

C:\Users\[user]\Documents\WinYou Law\Templates\

You can also use your own templates and save them in the WinYou Law template folder and add bookmarks for addresses etc. You can find detailed instruction and a step-by-step guide to adding your own word templates

Can I use Microsoft Office Click-to-Run?
Microsoft Office Click-to-Run uses a drive Q: which is not available for other applications like WinYou Law. More information from Microsoft on how to obtain the MSI-based Office product (normal setup):
In particular, see the workaround in that article:

If Office Click-to-Run does not meet your needs, you can uninstall it, and obtain the MSI-based Office product. To do this, follow these steps:
  • Uninstall the Office Click-to-Run version of Office 2010 by using Control Panel.
  • Visit the site where you purchased Office 2010, and sign in by using your Live ID.
  • Then, click My Account at the top of the home page to access your Office 2010 downloads.
  • Click Download for the suite you purchased, and then click Advanced Options under Download Now.
  • There is a version of Office 2010 listed that is not Click-to-Run and that does not require an available Q: drive.

Network:

Can WinYou Law be used on a Network?
Yes, WinYou Law Workgroup Edition supports up to 5 users. WinYou Law Professional and Enterprise Edition supports small and large networks with Microsoft SQL Server as a real client / server application.
Can I test the WinYou Law free trial on my network (Workgroup Edition)?
Yes, you can install WinYou Law free trial on multiple pcs with one central database (you are limited to one timekeeper during the free trial).
How many users or computers does WinYou Law support?
WinYou Law Workgroup Edition supports up to 5 Users - with more users, we recommend that you switch to the professional or enterprise edition, which uses a Microsoft SQL Server as a database.

Backups:

Which WinYou Law Files / Folders should I include in my backup?
Normally you can just include all Folders (including sub folders) from:
C:\Users\[user]\Documents\WinYou Law\*.*
 
  • WinYou Law Database:
    C:\Users\[user]\Documents\WinYou Law\Database\winyoulaw.mdb
  • WinYou Law generated and imported Documents and EMails:
    C:\Users\[user]\Documents\WinYou Law\AutoDoc\*.*
    (Include all sub folders!)
  • WinYou Law Microsoft Word Templates:
    C:\Users\[user]\Documents\WinYou Law\Templates\*.*

Backup Folders

Technical:

Which Database does WinYou Law use?
WinYou Law Personal and Workgroup Editions use a Microsoft Access database format (mdb) for their database (Microsoft Access must not be installed and we do not use any runtime modules from Access).

WinYou Law Professional and Enterprise Edition use Microsoft SQL-Server for their database server. With these editions, WinYou Law is a full client-server application running at optimized speed and reduced network traffic (and delegating most of the work to the SQL Server). WinYou Law supports SQL Server 2000, SQL Server 2005 and SQL Server 2008.
We have customers with more than 250 users on one single SQL Server.
What programming language was used to create WinYou Law?
WinYou Law is programmed in Visual C++ (same as Microsoft Word, Excel etc). We use Microsoft Visual Studio 2008/2010 with MFC (native).

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Information not found?
We will be happy to help you.
If you have any questions, don’t hesitate to contact us:

WinYou Law is being improved constantly in response to users' comments. Your feedback will be highly valued.